Assist in overseeing the company’s operations under the Nigerian VASP regulatory framework, helping to maintain compliance and support internal processes.
Collaborate closely with the General Manager, Africa and key global stakeholders to develop strategies for engaging customers and increasing customer acquisition
Manage relationships with key high-value customers to ensure a positive customer experience, foster loyalty, and encourage continued engagement with Blockchain.com.
Maintain business relationships with banks, payment partners, and other essential stakeholders, ensuring seamless integration and operational flow.
Create and implement innovative strategies to improve operational standards, shape the business framework, and drive day-to-day execution
Evaluate customer insights to identify, develop, and execute initiatives to grow revenue and market share
Support Blockchain.com marketing, community outreach, and operational initiatives in Nigeria.
Participate in new product and service development, driving product-market fit
Maintain active dialogue with the digital asset industry and Nigerian community to understand and meet market needs.
Manage other responsibilities assigned by the General Manager, Africa.
WHAT YOU WILL NEED
Bachelor's degree
Interest in and familiarity with digital asset and regulated financial industries
Entrepreneurial mindset with excellent attention to detail and follow through
Experience and proven track record in the Nigerian market leading regulated operations, business development, and/or account management
Experience managing and scaling a team
Ability to work a flexible full-time schedule to coordinate with global stakeholders
Excellent organizational and workload management skills, especially with respect to verbal, written and interpersonal communication skills
Ability to creatively deconstruct complex problems and develop precise plans of action
COMPENSATION & PERKS
Bonus scheme based on both company and individual performance
The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an exciting, emerging industry.
Unlimited vacation policy; work hard and take time when you need it.