Business Operations Associate at Shakepay

About Shakepay:

• Revolutionizing financial services to give Canadians access to Bitcoin
• Over 1 million users with a focus on security, growth, and accessibility
• Regulated across all Canadian provinces with $44M funding

Role Overview:

• Focus on cross-functional initiatives, process improvement, and growth
• Lead high-impact projects for operational efficiency

Responsibilities:

• Produce internal and external documentation
• Optimize processes and reduce bottlenecks
• Implement systems and train teams for operational excellence
• Conduct market research and data analysis
• Lead special projects and strategic problem-solving

Who We’re Looking For:

• 2-4 years of experience in operations, consulting, or start-ups
• Strong written/verbal communication skills
• Analytical mindset with data tools (Google Sheets, SQL, BI)
• Experience with process automation and AI/ML tools
• Strong project management and collaboration skills
• Proactive and adaptable in a fast-paced environment

Bonus:

• Knowledge of Bitcoin and financial services
• SQL proficiency and data visualization experience
• Entrepreneurial background

Perks & Benefits:

• Stock options and yearly salary assessments
• Health and wellness benefits
• Remote-friendly with access to Montreal/Toronto offices
• $2,000 yearly budget for courses and certifications
• 20 vacation days with $1,000 bonus for unused days
• Parental leave top-up for 18 weeks

Equal Opportunity:

• Shakepay is committed to diversity and inclusion
• Accessible accommodations available upon request