Customer Experience Associate - Robinhood

Robinhood is seeking early talent and recent graduates to join our Customer Experience (CXR) Pathway Program, designed to develop future financial services professionals. This program provides paid study time, licensing support (FINRA SIE, Series 7, Series 63), and hands-on customer experience training through chat, email, and phone support.

What You'll Do:

• Assist customers with a range of financial inquiries.
• Deliver outstanding service via multiple communication channels.
• Develop financial expertise and complete licensing exams.
• Provide feedback to improve customer support processes.

What You Bring:

• Bachelor's degree or customer-facing experience preferred.
• Strong communication and problem-solving skills.
• Ability to learn quickly in a fast-paced environment.
• Commitment to completing the 20-week training and licensing process.

Benefits:

• Competitive salary and performance bonuses.
• Fully covered health insurance for employees.
• Paid time off, parental leave, and wellness benefits.
• Career growth opportunities within Robinhood.

This full-time, in-office role is available in Denver, CO; Westlake, TX; and Lake Mary, FL. If you’re passionate about financial services and customer experience, apply now!