VIP & Institutional Sales Manager - CEE Region

Binance, the world’s largest cryptocurrency exchange, is a global blockchain ecosystem trusted by over 230 million users in 100+ countries. Known for top-notch security, transparency, and deep liquidity, Binance offers a diverse range of digital-asset products and services, including trading, finance, education, research, and Web3 features. Our mission is to leverage blockchain to create a more inclusive financial system and expand financial access globally.

Responsibilities:

• Develop and maintain trust with a portfolio of major clients, including global institutional and VIP clients.
• Strengthen relationships with current clients through regular communication and understanding their needs.
• Establish and manage customer service processes, track key accounts, and ensure effective service solutions.
• Analyze user behavior, identify hidden needs, prepare key client reports, and collaborate across departments for optimal service.

Requirements:

• 4-7 years of experience in sales/client services within international finance, such as banking or investments.
• Portfolio of institutional clients, HNW individuals, or private bank customers.
• Strong communication, relationship-building, and sales skills; adaptable and able to perform well under pressure.
• Interest in crypto (industry experience is a plus).
• Fluency in English and native-level proficiency in the local language.

The estimated salary for the VIP & Institutional Sales Manager role will be discussed during the hiring process.